Amb Strike Team Heads to Santa Cruz

Hall Ambulance Service, Inc. has deployed an advanced life support ambulance strike team to assist with emergency medical needs in northern California related to the CZU Lightning Complex in Santa Cruz.

The request originated from the state of California through CA Emergency Medical Services Authority and the local EMS agency serving Kern County.

An ambulance strike team consists of five ambulances, each staffed by a paramedic and an emergency medical technician, a paramedic field supervisor unit, and a state-issued disaster medical supply unit (DMSU), staffed by a paramedic field supervisor.  The DMSU is stocked with a cache of medical supplies and equipment intended for use during large scale disasters and multi-casualty incidents.

The ambulance strike team left Hall Ambulance’s downtown Bakersfield operations facility shortly after 3:30PM on August 22, and is currently enroute to a staging area in Aptos, California.

Additional updates will be shared as they come available through Hall Ambulance’s social media sites.

Hall Ambulance Supports Smart911

Hall Ambulance Service, Inc. has joined Kern County Fire Department, Kern County Sheriff’s Office, and Kern County Behavioral Health & Recovery Services in encouraging the community to sign up for the Smart911 national safety profile registry. This free service allows individuals and families to provide critical medical information to 9-1-1 and first responders.

The program is particularly beneficial during the coronavirus pandemic. By signing up for Smart911, individuals can alert Hall Paramedics and EMTs and other public safety personnel, ahead of time, that they are responding to a location with a suspected/confirmed COVID-19 patient. This allows the EMS crews to prepare and save time by alerting them of the need to donn personal protective equipment (PPE) before entering the residence.

Individuals can create a Smart911 Safety Profile for their household at www.smart911.com or on the Smart911 App that provides critical medical information for those who may be at a higher risk of developing a serious COVID-19 illness. As identified by the CDC, this vulnerable population includes older adults, and those with a history of chronic medical conditions, like heart disease, lung disease, respiratory conditions, and compromised immune systems. When an individual calls 9-1-1, their Smart911 Safety Profile is automatically displayed, allowing public safety agencies to send emergency response teams to the right location with enhanced medical data.

Individuals can self-identify if they are under quarantine and whether it is self-imposed or directed by a health professional. All information will remain confidential and only be shown if 9-1-1 is called from a registered number.

Smart911 is a Mental Health Services Act (MHSA) funded program.

To sign up, visit www.smart911.com or download the Smart911 app in the Apple Store or Google Play.

Statement on COVID-19 Response

 

Hall Ambulance Service, Inc.  
Statement on Response to COVID-19 Pandemic  

March 31, 2020  

 

As the paramedic provider for 88% of Kern County, California’s population, Hall Ambulance Service is working diligently on the frontlines of the COVID-19 pandemic. We are doing so alongside our fellow public safety and healthcare partners.  

Several weeks ago, our Company began implementing extensive measures to protect our employees, patients, and the communities we serve. As we continue to learn more about this virus, we have adapted and refined best practices.  We have adopted social distancing policies and the majority of our non-medical staff are working remotely from home.    

The following is a summary of our actions to date 

Responding to a Suspected/Confirmed COVID-19 Patient  

Our Communications Center (OCD) is utilizing the Emerging Infectious Disease Surveillance (EIDS) tool to assist with identifying suspected COVID-19 patients. Working in tandem with Kern County’s Emergency Communications Center (ECC), EIDS helps dispatchers in ascertaining if a patient is exhibiting signs or symptoms as a COVID-19 “patient of interest.”  It allows dispatchers to divert from the standard line of questioning during the EMD process and prompts them to ask questions specific to our county as directed by the EMS Department. When a caller answers positive to the questioning, the dispatcher alerts the crew for the need for personal protective equipment (PPE).  Once the ambulance arrives, the paramedic or EMT will attempt to interview the patient from a 6’ distance to ascertain if full PPE is required. If it is, the crew will donn a gown, gloves, face shield, and either a surgical mask or N95 mask. The EMS crew will also place a surgical mask on the patient.   


Ambulance Decontamination Following Transport of a Suspected/Confirmed COVID-19 Patient  

After the transport of a suspected/confirmed COVID-19 patient, the ambulance is placed out of service, and the crew performs an initial sanitization of the ambulance. The ambulance then undergoes a stringent decontamination process, which takes about 2.25 hours to complete. This is performed by two decon technicians in PPE, and a manager, who works from a safe zone to observe and document the decontamination process. Decontamination includes a deep cleaning with a bleach-based CDC approved product, monitored control of waste from the ambulance, and extra protection for the workers decontaminating the emergency vehicle.   


Monitoring our Workforce  

Before logging on to their shift, every employee undergoes a screening process to check for temperature, and answer a series of questions to detect whether they are fit for duty. If their response or temperature does not meet standards, the employee is not able to work that day, and they are advised to contact their healthcare provider.    


Hall Ambulance COVID-19 Task Force  

Several in the Company’s leadership team are working tirelessly to manage Hall Ambulance’s around-the-clock response to the pandemic. Careful focus is given to the health and well-being of our employees, and the safeguard of our patients and communities we serve.   

A COVID-19 Daily Update is being produced and disseminated to employees to keep them abreast of the latest developments, trends, and safety measures.    


Working Behind the Scenes  

Supporting our paramedics, EMTs, RNs, and emergency medical dispatchers is a vast network of support staff who are also rising to the challenge while embracing change in work environments.    

In addition to decontamination of ambulances, the Facilities-Maintenance Division is wiping down doorknobs, door jambs, faucet handles, stair rails, light switches, and toilet flush handles of all buildings at our main location in downtown Bakersfield, using a CDC approved non-caustic disinfectant.  

The majority of our Business Office, Human Resources, and Finance Department staff are working remotely, and/or with staggered schedules to allow for social distancing while continuing to serve the needs of our employees and the public.    

In EMS, vehicle failure is not an option, and our staff at Hall Commercial Vehicle Service is doing a stand-up job in keeping ambulances ready to respond. Vehicle technicians have adapted sanitization procedures when sharing tools and are donning masks and gloves when traveling together to pick up or drop off ambulances.  


Media Services  

To illustrate to the community the dedication of the over 450 Hall Ambulance employees during this crisis, the Media Services Division has initiated a social media campaign entitled Working on the Frontlines of the COVID-19 Pandemic.    

Strike Teams Respond to Quakes

 

 

Hall Ambulance deployed two separate strike teams to provide assistance following the Ridgecrest earthquakes which began on the morning of July 4, 2019. 

The first strike team was deployed at the request of the County of Kern EMS Department to assist with the evacuation of the Ridgecrest Regional Hospital following the 6.4 magnitude earthquake and multiple aftershocks.

The strike team, comprised of five advanced life support ambulances, 2 basic life support ambulances, a disaster medical support unit, and paramedic field supervisor unit, was staffed by 6 paramedics, 1 RN, and 12 emergency medical technicians.  The convoy departed from Bakersfield at 1:45 p.m. and assisted with transporting patients to regional medical facilities. 

The second strike team was sent to Ridgecrest on the evening of July 6 to provide assistance and relief to the local ambulance provider that had been responding non-stop to requests to medical aid related to the earthquake in addition to their normal 9-1-1 responses. 

HLH EMS Academy Joint Graduation

 

The Harvey L. Hall EMS Academy hosted its first joint commencement on June 25 of the new Hall Paramedic Academy and Class 35 of the Hall EMT Academy.

Nearly 300 family members, friends, and Hall Ambulance leadership were in attendance to show their support to 14 paramedic  students and 12 EMT students for their accomplishments.

The event marked the completion of Class 1 of the Hall Paramedic Academy which began on August 20, 2018.  Each of the students, who previously worked as Hall EMTs, we

re eager to take their EMS careers to the next level.  Upon completing the Company’s paramedic assessment program, they became eligible for sponsorship into the paramedic program.  Through the sponsorship, their education and field training were covered as well as their regular wages while attending class Monday through Friday from 8am – 5pm.

Over 16 weeks, the paramedic students completed 608 classroom hours comprised of 452 didactic hours, 14 exams, 14 quizzes, six finals, and 150 hours in hands-on skills and labs.  Afterward, they were required to complete 120 hours in hospital clinicals and 540 hours in field internships.  Their final steps towards becoming certified paramedics included passing the NREMT skills, FISDAP exit exam, and the NREMT written exam.

In addition, 12 students are prepared and ready to start their EMS career as emergency medical technicians as graduates of
Class 35 of the Hall EMT Academy.  For seven weeks, the recruits completed 272 classroom hours consisting of 224 didactic hours as they prepared to work in Hall Ambulance’s 9-1-1 system.  The students passed five module exams, daily quizzes, and 48-hours in skills in preparation to take the NREMT written test.  Finally, they completed 24-hours in field training and ambulance ride alongs.

Established in 2018, the Harvey L. Hall EMS Academy serves as the training facility for the Hall EMT Academy and the
Hall Paramedic Academy. The campus also hosts continuing education programs for Hall Ambulance Paramedics, EMTs, RNs, and Emergency Medical Dispatchers.

Founded by Harvey L. Hall in 1971, Hall Ambulance Service, Inc. is the 9-1-1 paramedic provider for 88% of Kern County, California’s population, comprised of over three-quarters of a million people.

Hall CCT CAMTS Re-Accreditation

The Commission on Accreditation of Medical Transport Systems (CAMTS) has announced that
Hall Critical Care Transport has successfully completed its second re-accreditation for its air ambulance and ground medical transportation programs.

CAMTS is a peer review organization dedicated to improving patient care and transport safety by providing a dynamic accreditation process through the development of standards, education, and services that support their vision. The recognition demonstrates substantial compliance in the areas of ethical business practices, being patient and safety focused, continuous quality improvement, an honest self-assessment, and transparency in the accreditation process.

The announcement was made after the successful completion of a rigorous three-part review process including a self-inspection, review of documentation by the CAMTS inspection team, and site surveyors who visited Hall CCT where they interviewed key personnel and staff and inspected MEDEVAC 1 and ground unit 460 to ensure the equipment and supplies carried on-board meets or exceeds accreditation standards.

Achieving its second re-accreditation by CAMTS validates the high-quality interfacility transport solutions delivered by Hall CCT, its medical providers, and support staff.  “Congratulations to our paramedics, RNs, and EMTs; as well as, the pilots and mechanics who ensure the safe operations of MEDEVAC 1 through our alliance with Air Methods,  who are committed to this program,” said
Lavonne C. Hall, president and CEO of Hall Ambulance Service, Inc.  “Your accomplishment reinforces the ideals introduced by my late husband and founder of Care, Compassion, and Community.”

“I am proud of the team for their dedication to quality patient care and safety over the last three years,” said Chris Leone, program manager of Hall CCT.  “This reaccreditation process proves once again that the staff of Hall Critical Care Transport continue to strive to achieve the highest standards in the industry. Congratulations to each and every one of them for their ongoing commitment.”

Hall CCT first achieved accreditation in April 2013, when it became the eighth air medical transportation provider and first ground CCT provider in California to be recognized by CAMTS.  As of April 13, 2019, 158 accredited services are operating in the United States.

Centrally located in California with its base of operations in Bakersfield, Hall CCT offers ground and air interfacility transport solutions providing a continuum of care in sync with our healthcare partners.

MEDEVAC 1 is owned and operated by Air Methods Corporation.

Post 26 Opens in Lost Hills

Hall Ambulance Service, Inc. announced today that it has opened a new station in the western Kern County community of Lost Hills.

The strategic placement of the new station is aimed at improving response times to requests for medical aid to residents of Lost Hills and other rural communities west of Wasco; as well as, motorists traveling along State Route 46, a popular route connecting the San Joaquin Valley to the Central Coast, and the heavily traveled Interstate 5 thoroughfare.

Hall Ambulance Post 26, located at 14865 Woodward Avenue is being staffed 24/7 with an advanced life support ambulance crew consisting of a paramedic and an emergency medical technician.

Hall Ambulance began providing service to the Wasco and Lost Hills area in April 2014.  “We are excited to be deepening our roots in the Lost Hills community with our new ambulance station and the EMS professionals assigned to Post 26,” said Lavonne C. Hall, president and CEO.  “Our Company was built on the ideals of Care, Compassion, and Community, and we look forward to providing this enhanced level of service to the area.”

Plans for an open house and community celebration at the new ambulance station are underway for later this spring.

Established in February 1971 by Founder Harvey L. Hall, Hall Ambulance Service, Inc. is the 9-1-1 paramedic provider for 88% of Kern County, California’s population.

Public Notice: CAMTS Site Visit

PUBLIC NOTICE

The Commission on Accreditation of Medical Transport Systems will conduct an accreditation site visit of:

Hall Critical Care Transport on March 19-20, 2019.

The purpose of the site visit will be to evaluate the program’s compliance with nationally established medical transport standards. The site visit results will be used to determine whether, and the conditions under which, accreditation should be awarded to the program.

CAMTS accreditation standards deal with issues of patient care and safety of the transport environment. Anyone believing that he or she has pertinent or valid information about such matters may request a public information interview with the CAMTS site surveyors at the time of the site visit. Information presented at the interview will be carefully evaluated for relevance to the accreditation process. Requests for public information interviews must be made in writing and sent to CAMTS no later than 10 business days before the site survey begins. The request should also indicate the nature of the information to be provided during the interview. Such request should be addressed to:

Office of the Executive Director
Commission on Accreditation of Medical Transport Systems
PO Box 130
Sandy Springs, SC 29677

The Commission will acknowledge such written requests in writing or by telephone and will inform the program of the request for an interview. The Commission will, in turn, notify the interviewee of the date, time and place of the meeting.

This notice is posted in accordance with CAMTS requirements and shall not be removed until the site visit is completed.

Date Posted: February 11, 2019

CSUB Announces Harvey L. Hall Family Plaza

California State University, Bakersfield President Dr. Lynnette Zelezny announced plans on January 5  for the Harvey L. Hall Family Plaza located on the concourse of the Icardo Center.

This project will further enhance the campus’ aesthetics and will provide a more inviting gathering place for students and Roadrunner fans attending Athletics and University events at the venue.

The announcement came during halftime festivities of the Saturday night’s CSUB men’s basketball game that celebrated the birthday of Bakersfield’s 25th Mayor and noted California emergency medical services pioneer, who passed earlier this year from Creutzfeldt-Jakob Disease.

A generous, undisclosed gift from the Hall Family has made the facilities improvement possible and the project is expected to be completed prior to CSUB finalizing its move to the Big West Conference in summer of 2020.

The Harvey L. Hall Family Plaza will be symbolic of the relationship between Hall and the University, which dates back to the early 1970s when he founded Hall Ambulance Service, Inc. and began providing standby ambulance service at each of the school’s home athletic contests. That relationship has only deepened over the past 47 years.

“Harvey was so passionate about CSUB and the educational experience it provided for the student-athletes to succeed,” Lavonne C. Hall said of her late husband.  “Our family has a lot of good memories of attending Roadrunner games and this project will give his name a permanent place on the campus.”

“Harvey Hall was dedicated to Kern County, to Bakersfield, and to CSUB,” said CSU Bakersfield President Lynnette Zelezny.  “He, his wonderful wife Lavonne and the rest of his family loved to support CSUB athletics, so it is only fitting that the Hall family will now have a permanent tribute at the entrance to the Icardo Center.  Their transformational gift will enable CSUB to continue to be outstanding in service to our faculty, staff, students, alumni and community.”

The open space will feature a two-tone brick walkway that will be highlighted by a bronze Roadrunner monument near the south side parking lot.  Park benches, trees, and landscape will complete the renovation.  Harvey L. Hall Plaza signage will be prominently displayed on the monument as well as on the exterior of the Icardo Room building.

Avid Roadrunner Basketball fans, the Hall Family could always be seen courtside during home games and enjoyed traveling to Las Vegas each year for the Western Athletic Conference (WAC) tournament donning their blue and gold apparel, including Hall’s custom CSUB leather jacket.

“Harvey was good friends with the coaches and enjoyed one on one time with the athletes and having conversations with them,” Hall said.

“I want to thank Lavonne, Amy, and the entire Hall family for their transformational gift,” said Kenneth “Ziggy” Siegfried, Director of Athletics at CSUB. “The Harvey L. Hall Family Plaza will be an inviting area where memories will be made for many years to come. Mayor Hall is truly missed by all of us, but his memory will live on for many years to come on the campus of CSU Bakersfield. It is a great time to be a `Runner!”

Hall is credited with playing a key role in the athletics department’s move from NCAA Division II to Division I status, which was realized in 2007. During Hall Ambulance’s 45th anniversary in 2016, Hall and his wife donated eight automated external defibrillators to CSUB Athletics, one for each of the department’s eight sports facilities.

His relationship with the University and higher education extended beyond athletics as evidenced by Hall donating his salary as Mayor to award more than $250,000 to nearly 300 community college and CSUB students.

CSUB has recognized Hall’s accomplishments and impact on the Bakersfield community on more than one occasion.  In 2010, the CSUB School of Business and Public Administration Executive Advisory Council honored then-Mayor Hall with the prestigious John Brock Community Service Award for his strong record of exemplary community engagement and service.

In 2014, CSUB President Horace Mitchell presented Mayor Hall with the CSUB President’s Award for his leadership, commitment, and service to the University and the community; and, in 2017, President Mitchell conferred upon Hall an Honorary Degree of Doctor of Humane Letters in recognition of his lifetime of selfless service, leadership, philanthropy, and distinguished achievements.

CA EMSA Honors Boron Crews

A Hall Ambulance Paramedic and EMT serving the desert community of Boron, were among 33 EMS workers honored by the State of California Emergency Medical Services Authority (EMSA) yesterday at the Marine’s Memorial Club & Hotel in San Francisco.

Paramedic Ken Sexton and EMT Donnie Self were recognized with a Community Service Award for spearheading what has become an annual tradition—the Boron Senior Center BBQ, which is looked forward to by the locals while raising funds to support the facility. This year’s event marked the tenth year of the BBQ fundraiser, and the biggest yet according to Charlene Sims, manager of the non-profit.

“I am deeply touched by the efforts of our paramedics and EMTs serving Boron and their dedication to this annual event which supports this community asset,” said Lavonne C. Hall, president, and CEO of Hall Ambulance Service, Inc. “Their actions further the concept of Care, Compassion, and Community that was introduced by my late husband, Harvey L. Hall, the founder of Hall Ambulance.”

The relationship between the EMS crews and the senior center dates back to 1994 when Hall Ambulance began providing service to Boron through an agreement with the Muroc Healthcare District. Seniors make up approximately 1/3 of the community’s population, and the center provides these golden-agers with the opportunity for social interaction and activities to keep them involved.

From early on, the ambulance crews were invited to stop by and enjoy lunch in appreciation of the emergency medical services they provide to the community. In return, the ambulance personnel started providing complimentary blood pressure checks during the program’s hot lunch meals served on Thursdays. On more than one occasion, their good deeds have resulted in detecting a health-related concern for one of the members. “We have actually found medical issues during the blood pressure checks that required transport to the emergency room,” Paramedic Sexton said.

Wanting to give back, Paramedic Sexton and EMT Self decided to start an annual BBQ hosted by the ambulance crews assigned to Post 17 in Boron. Their grassroots efforts are completely planned, coordinated, and organized by these community servants, who graciously donate enough money each year to cover the cost of the food so all of the proceeds can go back to the senior center.

The impact of this community engagement project has been very beneficial for all involved. Not only does the Boron Senior Center benefit from the annual BBQ fundraiser, but the senior citizens and the Paramedics and EMTs have also developed very strong friendships which are mutually beneficial. “We started the BBQ for the seniors to give back to them,” Sexton said, “They are in their golden years and deserve to be respected.”

In addition to the recognition Sexton and Self received for this project, Paramedic Field Supervisors Steve Prater, Mike Zapiain, and Scott Morgan; Relief Supervisor James Metzger, and EMT Manuel Martinez will be honored locally with a Certificate of Commendation from the Emergency Medical Services Authority for their participation in the Boron Senior Center BBQ.

In a news release from the California Emergency Medical Services Authority, Director Dr. Howard Backer stated, “These men and women epitomize the spirit of caring and commitment to quality healthcare that embodies these awards. They deserve official recognition for their contribution in making California’s EMS system one of the best in the world.”

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