CSUB Announces Harvey L. Hall Family Plaza

California State University, Bakersfield President Dr. Lynnette Zelezny announced plans on January 5  for the Harvey L. Hall Family Plaza located on the concourse of the Icardo Center.

This project will further enhance the campus’ aesthetics and will provide a more inviting gathering place for students and Roadrunner fans attending Athletics and University events at the venue.

The announcement came during halftime festivities of the Saturday night’s CSUB men’s basketball game that celebrated the birthday of Bakersfield’s 25th Mayor and noted California emergency medical services pioneer, who passed earlier this year from Creutzfeldt-Jakob Disease.

A generous, undisclosed gift from the Hall Family has made the facilities improvement possible and the project is expected to be completed prior to CSUB finalizing its move to the Big West Conference in summer of 2020.

The Harvey L. Hall Family Plaza will be symbolic of the relationship between Hall and the University, which dates back to the early 1970s when he founded Hall Ambulance Service, Inc. and began providing standby ambulance service at each of the school’s home athletic contests. That relationship has only deepened over the past 47 years.

“Harvey was so passionate about CSUB and the educational experience it provided for the student-athletes to succeed,” Lavonne C. Hall said of her late husband.  “Our family has a lot of good memories of attending Roadrunner games and this project will give his name a permanent place on the campus.”

“Harvey Hall was dedicated to Kern County, to Bakersfield, and to CSUB,” said CSU Bakersfield President Lynnette Zelezny.  “He, his wonderful wife Lavonne and the rest of his family loved to support CSUB athletics, so it is only fitting that the Hall family will now have a permanent tribute at the entrance to the Icardo Center.  Their transformational gift will enable CSUB to continue to be outstanding in service to our faculty, staff, students, alumni and community.”

The open space will feature a two-tone brick walkway that will be highlighted by a bronze Roadrunner monument near the south side parking lot.  Park benches, trees, and landscape will complete the renovation.  Harvey L. Hall Plaza signage will be prominently displayed on the monument as well as on the exterior of the Icardo Room building.

Avid Roadrunner Basketball fans, the Hall Family could always be seen courtside during home games and enjoyed traveling to Las Vegas each year for the Western Athletic Conference (WAC) tournament donning their blue and gold apparel, including Hall’s custom CSUB leather jacket.

“Harvey was good friends with the coaches and enjoyed one on one time with the athletes and having conversations with them,” Hall said.

“I want to thank Lavonne, Amy, and the entire Hall family for their transformational gift,” said Kenneth “Ziggy” Siegfried, Director of Athletics at CSUB. “The Harvey L. Hall Family Plaza will be an inviting area where memories will be made for many years to come. Mayor Hall is truly missed by all of us, but his memory will live on for many years to come on the campus of CSU Bakersfield. It is a great time to be a `Runner!”

Hall is credited with playing a key role in the athletics department’s move from NCAA Division II to Division I status, which was realized in 2007. During Hall Ambulance’s 45th anniversary in 2016, Hall and his wife donated eight automated external defibrillators to CSUB Athletics, one for each of the department’s eight sports facilities.

His relationship with the University and higher education extended beyond athletics as evidenced by Hall donating his salary as Mayor to award more than $250,000 to nearly 300 community college and CSUB students.

CSUB has recognized Hall’s accomplishments and impact on the Bakersfield community on more than one occasion.  In 2010, the CSUB School of Business and Public Administration Executive Advisory Council honored then-Mayor Hall with the prestigious John Brock Community Service Award for his strong record of exemplary community engagement and service.

In 2014, CSUB President Horace Mitchell presented Mayor Hall with the CSUB President’s Award for his leadership, commitment, and service to the University and the community; and, in 2017, President Mitchell conferred upon Hall an Honorary Degree of Doctor of Humane Letters in recognition of his lifetime of selfless service, leadership, philanthropy, and distinguished achievements.

CA EMSA Honors Boron Crews

A Hall Ambulance Paramedic and EMT serving the desert community of Boron, were among 33 EMS workers honored by the State of California Emergency Medical Services Authority (EMSA) yesterday at the Marine’s Memorial Club & Hotel in San Francisco.

Paramedic Ken Sexton and EMT Donnie Self were recognized with a Community Service Award for spearheading what has become an annual tradition—the Boron Senior Center BBQ, which is looked forward to by the locals while raising funds to support the facility. This year’s event marked the tenth year of the BBQ fundraiser, and the biggest yet according to Charlene Sims, manager of the non-profit.

“I am deeply touched by the efforts of our paramedics and EMTs serving Boron and their dedication to this annual event which supports this community asset,” said Lavonne C. Hall, president, and CEO of Hall Ambulance Service, Inc. “Their actions further the concept of Care, Compassion, and Community that was introduced by my late husband, Harvey L. Hall, the founder of Hall Ambulance.”

The relationship between the EMS crews and the senior center dates back to 1994 when Hall Ambulance began providing service to Boron through an agreement with the Muroc Healthcare District. Seniors make up approximately 1/3 of the community’s population, and the center provides these golden-agers with the opportunity for social interaction and activities to keep them involved.

From early on, the ambulance crews were invited to stop by and enjoy lunch in appreciation of the emergency medical services they provide to the community. In return, the ambulance personnel started providing complimentary blood pressure checks during the program’s hot lunch meals served on Thursdays. On more than one occasion, their good deeds have resulted in detecting a health-related concern for one of the members. “We have actually found medical issues during the blood pressure checks that required transport to the emergency room,” Paramedic Sexton said.

Wanting to give back, Paramedic Sexton and EMT Self decided to start an annual BBQ hosted by the ambulance crews assigned to Post 17 in Boron. Their grassroots efforts are completely planned, coordinated, and organized by these community servants, who graciously donate enough money each year to cover the cost of the food so all of the proceeds can go back to the senior center.

The impact of this community engagement project has been very beneficial for all involved. Not only does the Boron Senior Center benefit from the annual BBQ fundraiser, but the senior citizens and the Paramedics and EMTs have also developed very strong friendships which are mutually beneficial. “We started the BBQ for the seniors to give back to them,” Sexton said, “They are in their golden years and deserve to be respected.”

In addition to the recognition Sexton and Self received for this project, Paramedic Field Supervisors Steve Prater, Mike Zapiain, and Scott Morgan; Relief Supervisor James Metzger, and EMT Manuel Martinez will be honored locally with a Certificate of Commendation from the Emergency Medical Services Authority for their participation in the Boron Senior Center BBQ.

In a news release from the California Emergency Medical Services Authority, Director Dr. Howard Backer stated, “These men and women epitomize the spirit of caring and commitment to quality healthcare that embodies these awards. They deserve official recognition for their contribution in making California’s EMS system one of the best in the world.”

Hall Earns Accolades from CAA

Hall Ambulance’s founder and two Company programs received statewide recognition by the California Ambulance Association (CAA) during its 70th Annual Convention this week at Harvey’s Lake Tahoe Resort.

On behalf of the CAA’s Board of Directors, Ross Elliott, executive director, posthumously conferred Emeritus Recognition upon Harvey L. Hall for his distinctive service to the science & art of ambulance services.   Considered a pioneer of modern EMS in California, Hall dedicated 58 of his 77 years of life to professionalizing the ambulance industry, in part, through his involvement in the CAA, which represents providers of emergency and non-emergency medically necessary transportation services throughout the State of California.

Accepting the honor was his widow, Lavonne C. Hall who serves as President & CEO of Hall Ambulance Service, Inc.  During her remarks, she expressed her appreciation to the numerous CAA member companies who drove hundreds of miles to be a part of the honorary procession that was held as part of the Community Celebration to Honor the Life of Harvey L. Hall on June 2 in Bakersfield, and to those ambulance services who provided mutual aid coverage so that Hall Paramedics and EMTs could attend the service.

Hall Ambulance was also the beneficiary of two awards for the CAA’s inaugural California Ambulance Association Service Excellence (CAASE) Awards.  The program recognizes excellence, resourcefulness, and ground-breaking ideas being implemented by California ambulance operators and showcase the best practices of the ambulance business in the state.

A panel of independent judges reviewed all of the submissions and scored the programs.

Hall Ambulance was honored in the Community Impact category for its Siren the Rescue Dog program.  Patterned after the Hall family’s pet St. Bernard’s, “Siren” and “Rescue” the mascot has become a local celebrity of sorts at community events such as the CSUB Basketball Mascot Dance-Off.  The program was expanded with the creation of a smaller plush version of Siren which the paramedics, EMTs, and RNs give to the children they transport as a means of bringing comfort during a difficult time.

The CAA recognized Hall Ambulance with a second CAASE Award in the Employee Programs category for its Annual Employee Recognition Awards.  Such recognition is a hallmark of the culture at Hall Ambulance established early on by its founder, Harvey L. Hall.  The purpose of the program is to honor those employees who achieve performance excellence in their respective division.  Secondarily, the celebration helps to inspire other employees who can see firsthand what their coworkers have achieved.  Over the course of two days, 114 awards across 34 categories are bestowed and over $12,000 in monetary gifts are awarded.

Established in 1971, Hall Ambulance Service, Inc. is the 9-1-1 paramedic provider serving 88% of Kern County, California’s population.

Strides4CJD In Memory of HLH

On Sunday, October 7, supporters of those affected by Creutzfeldt-Jakob Disease (CJD) will gather at Lake Ming in Bakersfield for Strides for CJD  in memory of Bakersfield’s 25th Mayor Harvey L. Hall.  The event will feature a 2-mile leisure walk and 5K run/walk.

Strides 4 CJD will allow supporters to pay tribute to Mayor Hall and others affected by CJD and to raise awareness of this rare neurodegenerative disease that has no treatment or cure. Hall became suddenly ill in April of this year and in a few short weeks, on May 19, he succumbed to what was diagnosed as the sporadic form of Creutzfeldt-Jakob Disease.

CJD is caused by “prions,” proteins that can misfold in the brain, with devastating effects, including rapid mental and physical deterioration.  CJD is the most common of the “prion diseases.”  Prion diseases are invariably fatal.

“We expect more than 2,000 people around the U.S. to participate, including many in Bakersfield,” said Debbie Yobs, CJD Foundation President.  “The funds raised will provide vital assistance for our family support, medical education, and research programs.  Participants in Strides for CJD also raise awareness of prion diseases like CJD in their communities and through social media,” she added.

Adult registration is $30 and $20 for children until September 14.  To register, visit www.Strides4CJD.com and scroll down to the Bakersfield event or follow this link: https://secure.qgiv.com/event/team/822576.  Participants can walk in memory of Mayor Hall or create their own team to honor a loved one impacted by CJD.  Registration includes a BBQ lunch, event t-shirt, wrist band, and commemorative event medal.  The registration table opens at 9 a.m. with a 2-mile leisure walk starting at 10 a.m. followed by a 5K run/walk at 10:30 a.m.  A barbecue lunch will be served starting at 11:15 a.m.

Strides for CJD events will also be held that week in Atlanta; Beverly Hills; Boston; Charleston, West Virginia; Chicago; Cleveland; Denver; Joppatowne, Maryland; Minneapolis; Morris County, NJ; Pittsburgh; Scottsdale, Arizona; Seattle; and Wausau, Wisconsin.  In addition, many will participate as individuals and small groups across the country and will post pictures on social media with hashtags #CureCJD and #Strides4CJD to raise awareness of the disease.

“CJD advances at a rapid pace and is difficult to diagnose,” said Debbie Yobs.  “It is crucial that we educate medical professionals about the disease, raise awareness, provide family support, and trigger much more research – and Strides for CJD helps with all of those missions,” she said.

Proceeds will support the CJD Foundation’s General Fund, which supports medical education, family support, and research programs.  To register or sponsor, visit www.strides4cjd.com or www.cjdfoundation.org.

* * * * *

About the CJD Foundation

The CJD Foundation provides support for families affected by prion disease.  Programs include research grants, a seven-day HelpLine, referrals and caregiving information, family workshops, and support groups, as well as medical education and an annual conference for families and scientists.  For more information, call 800?659-1991 or help@cjdfoundation.org.

Honoring the Life of Mr. Hall


On Saturday, June 2, a Community Celebration Honoring the Life of Harvey L. Hall was held at the Rabobank Arena in Bakersfield, California.

In advance of the ceremony, a procession of ambulances and public safety vehicles wound their way through downtown Bakersfield to honor Mr. Hall, who is considered a pioneer of modern EMS in California.  The honorary procession ended in front of the arena where an oversized American Flag was proudly displayed between a Bakersfield Fire Department and Kern County Fire Department ladder trucks.

Just prior to the 10 a.m. start, uniformed Hall Ambulance personnel entered the Arena from the foyer walking in unison before taking their seats on the floor.

The Bakersfield Police Department and Bakersfield Fire Department Joint Honor Guard presented colors, followed by the National Anthem sung by Officer Robert Rodriguez with the California Highway Patrol.

Pastor John M. Scoggins, Jr. delivered the invocation.  Jim Camp read a letter from Monsignor Craig Harrison, who was out of the country, but had delivered a mass in Mr. Hall’s name at the Vatican.

Master of Ceremonies Corey Costelloe, the former voice of the CSUB Roadrunners set the stage that this was not a funeral but a celebration honoring a community leader who left an indelible mark on our city.

Our greatest appreciation to Gene Tackett, Dr. Horace Mitchell, Bakersfield Police Chief Lyle Martin, and John Surface for taking the stage after short video montages to personalize a different aspect of the man’s life who was known as Mr. Hall, Mayor Hall, and Doctor Hall.

Alas, Amy Hall, Mr. Hall’s daughter, provided an emotionally powerful reflection of the many positive ways her father influenced her life and the special times that they shared.

In tradition, a final call was broadcast over Hall Ambulance’s radio communications system and simulcast in the Rabobank Arena, by Emergency Medical Dispatcher Nedra Thompson, logging “Lincoln 1” off for a final time.  A lone bugle player performed Taps, followed by Amazing Grace performed by bag pipers.

Rev. Ralph Anthony with St. Peter Restoration Community Christian Ministries delivered the Benediction.

The entire event was broadcast live on the local CW affiliate, and on KERO, and KBAK.  KGET replayed the ceremony that evening.

To allow for the maximum number of Hall Ambulance employees to attend, our fellow ambulance service partners from across California responded from as far north as Sacramento to provide coverage on the streets of Bakersfield during the service.  Look for a complete recap in the next edition of the HallMark, detailing each of the ambulance companies who assisted and the logistics involved in ensuring continuity of the 9-1-1 system.

Mr. Hall has Passed at Age 77

Hall Ambulance Service, Inc. Founder, Harvey L. Hall has passed away at the age of 77.

Hall became ill in mid-April and was hospitalized when doctors made an initial diagnosis of an untreatable and rapidly progressive disease. At their request, Hall sought a second opinion which was confirmed at an out of town medical center on May 8.

Hall was released on May 12 and returned to his residence to enjoy the comforts of home while surrounded by his loving family and three dogs.

Plans for a Community Celebration Honoring the Life of Harvey L. Hall is being planned. Details will be released soon. The public will be invited to attend as we reflect on the life of this distinguished gentleman.

Hall dedicated a lifetime of benevolence to the city he loves and people he adores while serving sixteen years as Bakersfield’s 25th Mayor, and as founder and longtime president of Hall Ambulance Service, Inc.

As mayor, he followed a belief of “Unity in Our Community” eager to help recognize the accomplishments, celebrations, and pride of Bakersfield’s diverse population. Among his highest priorities was litter clean-up and beautification, tackling chronic homelessness, fostering sister city relationships, and mentoring Bakersfield’s youth.

Considered a pioneer of California’s modern EMS system, Hall started his ambulance company in 1971, from his residence, and has since grown it to be one of the largest privately-owned ambulance companies in California. With 471 employees, Hall Ambulance Service, Inc. Serves as the 9-1-1 paramedic provider for 88% of Kern County’s population.

Hall stepped down as president of the Company due to illness on May 7, 2018. His wife, Lavonne Hall was named president and supported by the Company’s long-time executive staff and employees will continue to operate Hall Ambulance Service, Inc.

Mr. Hall Steps Down as President

Hall Ambulance Service, Inc., Kern County’s leading ambulance service, announced today that Harvey L. Hall has stepped down as president of the company due to illness.  His wife, Lavonne Hall has been named president and, supported by the company’s long-time executive staff and employees, will continue to operate the company.

Hall, who served four terms as Bakersfield’s 25th Mayor, became ill in April.  His physicians have recommended Hall step away from his day-to-day business responsibilities. Further medical treatment is currently being sought outside of Bakersfield at the recommendation of Hall’s local physicians.

Hall founded the company in 1971 and over the past  several years has implemented a succession plan to ensure that the company’s high standards are upheld. Hall Ambulance serves as the 9-1-1 paramedic provider for approximately 88% of Kern County’s population.

New Ambulance for Boron



A new advanced life support paramedic ambulance was placed into service in Boron on April 11, thanks to the continuance of a unique relationship between Hall Ambulance Service, Inc. and the Muroc Healthcare District that ensures emergency medical transportation is available for its residents.
Under the agreement, Muroc Healthcare District funds the cost for the ambulance and in return Hall Ambulance provides around the clock paramedic service to the area’s roughly 2,253 residents.
Muroc Healthcare District President Karen Caillier presented the keys to the new ambulance to Harvey L. Hall, founder and president of Hall Ambulance Service during a ceremony at Hall Ambulance’s Post 17, located at 12665 Boron Avenue, in Boron, California. “We are here once again to celebrate a model solution for rural EMS where the closest hospital emergency room is over 40 miles away,” said Hall. This marks the seventh ambulance to be placed into service under the relationship which dates back to 1994.
The new ambulance is a next-generation Hall Ambulance Paramedic Unit Type II – LE Ford Transit High Roof. Taking advantage of the Transit body shape, the ambulance is designed to allow for a more efficient and ergonomically designed work environment for the paramedic and EMT, including significantly increased headroom in the patient suite. The ambulance’s exterior features the Company’s signature branding in reflective graphics for higher visibility overlaid on an orange base coat. “Serving Muroc Healthcare District” is emblazoned on the side of the emergency vehicle as a show of community pride.
The new ambulance replaces Unit 412 which was placed into service in 2013 and served the community well, having logged over 295,000 miles of service on it.
Representatives from the Muroc Healthcare District, Boron Chamber of Commerce, and Boron Senior Center, as well as Honorary Mayor Dale Slavinski, Miss Boron, and Teen Miss Boron were on-hand to celebrate the new ambulance.

IAED ACE Re-Accreditation

Hall Ambulance Service, Inc. has successfully completed the intensive 20-step process to reaccredit as an Accredited Center of Excellence (ACE). Its communication center is the 154th emergency dispatch center in the world to attain the International Academies of Emergency Dispatch® (IAED) status as an ACE for its use of the Medical Priority Dispatch System™ (MPDS®).  This distinction places Hall Ambulance among the very highest-performing emergency dispatch agencies in the world.

ACE inspires agencies to perform superior, up-to-date public care and to employ efficient use of resources when handling all emergency call situations. An accreditation lasts three years. In order to achieve reaccreditation, agencies must meet or exceed the same standards required in the initial accreditation, which requires participation from everyone in the department. Because ACE agencies abide by these standards and have fulfilled these requirements, callers can have peace of mind knowing their needs will always be appropriately addressed and that they will receive the help they need.

This is Hall Ambulance’s third accreditation, and it is one of 17 Medical ACE agencies in the state of California. It processes 100 percent of all ambulance requests for Hall Ambulance, Liberty Ambulance, and Delano Ambulance in Kern County. In 2017, the Communications Division answered a company record 115,637 requests for medical help.

Communications Division Assistant Manager Carol Dean is excited about the accomplishment.  “The feeling I got when I found out that Hall Ambulance Service’s Communications Division had successfully become a Re-Accredited Center of Excellence made me very proud and honored,” she said.

Hall Ambulance Founder and President Harvey L. Hall can’t say enough about the dedication and efforts each staff member has shown in helping reach this milestone. He said the ACE status means the service is well equipped to respond to residents’ needs and send the right help in each situation.

“Retaining our Center of Excellence Accreditation by the International Academies of Emergency Dispatch demonstrates that Hall Ambulance’s Communications Division has surpassed the industry’s highest standards and is prepared to serve Kern County,” he said. “Each of our dispatchers brings forth every day their best work. They are focused and professional.”

Just as it does for the initial accreditation, the Academy’s Board of Accreditation reviews the center’s application and documentation of the Twenty Points. “There’s a tremendous amount of work that goes into reaccrediting as an ACE,” said IAED Chair of Accreditation Christof Constantin Chwojka. “We’re certainly proud of Hall Ambulance and its dedication to this process.”

Hall said being an ACE agency isn’t only significant for him and his company’s emergency dispatchers (EMDs), but he said it should mean something special to everyone in the community as well.

“Providing ambulance dispatch for Kern County’s population of 882,176 people is quite significant,” he said. “Over Hall Ambulance Service’s 47-year-history, we have built a trust with the communities we serve that when life’s unexpected moments occur, our EMDs will ensure the closest available ambulance is on its way!”

There are currently more than 180 centers throughout the world that have the Medical ACE distinction among the 3,500 centers worldwide using the fire, police, medical, and nurse triage protocols for safe and efficient response to the wide variety of emergency situations.

Employee Recognition Awards Celebrate Success


Hall Ambulance Service, Inc. celebrated its 47th Anniversary by hosting its annual employee recognition awards on February 6 and 8, 2018.  The event recognized Company achievements during 2017 and celebrated its 450 employees with 62 awards being presented to employees across all divisions for their exemplary performance.

Founder and President Harvey L. Hall opened the ceremony by highlighting two significant milestones in the past year.  As the 9-1-1 paramedic provider for 88% of Kern County, California’s population, Hall Ambulance for the first time received over 100,000 requests for medical aid—resulting in its emergency medical dispatchers, paramedics, and EMTs touching the lives of 102,132 individuals.

Equally impressive, its’ Communication Center, which coordinates 100% of all ambulance requests in Kern County (Delano Ambulance, Hall Ambulance, and Liberty Ambulance), processed 115,637 requests for medical aid in 2017.

Exemplary Quality Surveys, Commendations/Compliments
In 2017, Hall Ambulance received 11,783 commendations which provide valuable feedback and enables the Company to measure the quality of care delivered by its employees.  Most Patient Compliments Submitted, Daniela Duran, Pre-Biller/Data Entry, 221; Most Exemplary Quality Surveys, EMT Yoong Chu, 66; Paramedic Field Supervisor Rod Castillo, 63; Paramedic Mas Seki, 60; EMT Nicholas Grady, 52; and, Paramedic Al Henninger, 52; Most Commendations/
Compliments, Paramedic Field Supervisor Diamond Horton, 37; EMT John Gibson, 31; EMT Savvas Chaffee, 28; Paramedic Mark Gonczar, 27; and, Paramedic Brian Klemecki, 26.

Employees of the Year
Paramedic of the Year: Eddie Maldonado
Paramedic Maldonado began his career with Hall Ambulance on June 2, 2010.  During his employment, he has worked in the Bakersfield, Lamont, and Wasco service areas.  In the past year, he functioned as a paramedic preceptor training several students from the Bakersfield College Paramedic Program.  Always leading by example, he worked 46 additional shifts in 2017 with just 2 sick calls.  He received nine compliments for providing exceptional patient care.

EMT of the Year: Katie Van Allen
EMT Van Allen started her career through the Hall EMT Academy.  She always displays a positive attitude and earning 21 compliments in 2017.  She has worked in the Metro, Shafter, and Frazier Park service areas, and worked 55 additional shifts with one sick call.

Field Supervisor of the Year: Steve Prater
Field Supervisor Prater is assigned to the East Kern operating areas covering Tehachapi, Mojave, California City, Rosamond, and Boron.  His interest in EMS started as a Medical Explorer while in high school, joining Hall Ambulance as an EMT, becoming a paramedic, and today is the senior paramedic field supervisor.

He volunteers his time maintaining Tech 1, the Company’s first ambulance, which he takes to vintage professional car events.

Relief Field Supervisor of the Year: Sam Swanson
Relief Supervisor Swanson is charged with the responsibility of training individuals to become emergency medical technicians as the lead instructor for the Hall EMT Academy.

Hall CCT Ground Employee of the Year: Val Cooke
Hall CCT RN Valerie Cooke was honored for her dedication to the CCT ground program working over 4,000 hours and assisted with trained several new nurses.  She started her nursing career in England and also worked in the Middle East before moving to the United States.

Hall CCT Air Employee of the Year: Jay Macabaugh
Lead Aircraft Mechanic Jay Macabaugh is an employee with our contracted partner for aircraft operations Air Methods.  In 2017, he worked diligently to decrease maintenance out of service hours by 8% over last year even though the air division experienced a 32% increase in the number of miles flown.

Emergency Medical Dispatcher of the Year: Kirk Chambers

EMD Kirk Chambers accepted additional responsibility as a trainer in 2017 while maintaining a 99% EMS Compliance.  He was the Dispatcher of the Month six out of twelve months last year.

Additional employees of the year include Ambulance Division Support Employee of the Year: Scott Walters; Field Training Officer of the Year: Anthony Saccullo; Business Office Employee of the Year: Mary Martinez; Maintenance Division Employee of the Year: April Warkentin; and, Hall Commercial Vehicle Service Employee of the Year: Jesus Duran, who was also recognized as Top Producer.

Hall Ambulance Stars of Life
Mr. Hall presented six paramedics and four EMTs with the Company’s Star of Life Award for their exemplary performance which contributed to lives saved.

Paramedics Shane Courtis, Elizabeth Winfield and EMT Natasha Downs responded to a man down.  During the paramedics’ assessment, the patient became unresponsive and stopped breathing.  The crew successfully revived the patient through CPR and defibrillation.

Paramedic Thomas Han and EMT Katie Van Allen responded to a chest pain call and determined the patient was having an acute heart attack.  With assistance from Kern County Firefighters, the paramedic crew began resuscitative measures including defibrillation.  The patient regained a pulse and consciousness before being flown by Hall MEDEVAC-1 to the hospital where he underwent a successful catheterization before being discharged home several days later.

Paramedic Ryan Strange and EMT Rachelle Knight responded to a man who had collapsed while mowing his lawn.  Upon arrival, Kern County Firefighters were performing CPR on the patient.  Paramedic Strange assumed care and together with EMT Knight, they worked seamlessly to initiate advanced life support care on-scene.  The patient was eventually discharged home from the hospital with a positive outcome.

Paramedic Diamond Horton and EMT Mike Hilliard responded to a chest pain call in Wasco.  Upon arrival, the paramedic completed a 12-Lead-EKG which revealed a STEMI.  As the crew arrived at the hospital, the patient went into cardiac arrest.  The ER physician started CPR while Paramedic Horton defibrillated the patient—successfully regaining a pulse.  It was determined the patient had full occlusion of the right coronary artery.  The patient was discharged home on her birthday, which was also Christmas Day.

Paramedic Tyler Kahler was enjoying a weekend with friends at the Route 91 Harvest country music festival when things changed in an instant.  Kahler’s actions that evening are commendable and worthy of recognition, yet his humbleness about his efforts and hesitation to share his story speaks to his character.  After ensuring his friends had safely returned to their hotel, Kahler declared he was going back.  With selfless bravery, he returned near the festival’s main entrance where he came across a large crowd of people with injuries.  Drawing on his professional EMS experience, he set up a triage area separating those with minor to critical injuries, and those who were fatally wounded.  Working alongside other off-duty EMS workers and members of the military they assisted 50-70 people before public safety arrived at their location.  One of the injured he encountered was off-duty Bakersfield Police Officer Aaron Mundhenke, who Kahler summoned an Uber driver to take him to the hospital.

After several hours, Kahler was escorted back to his hotel by an officer in tactical gear.  Thinking his role had come to an end, he was surprised to find another 15-20 individuals in the hotel lobby with various injuries including gunshot wounds.  He provided assistance before flagging down ambulance and fire department crews that were staging outside the hotel for assistance.

The following Saturday, Kahler returned to Las Vegas as part of the Hall Ambulance crew dedicated to bringing Officer Mundhenke home to Bakersfield.

Long-term Service Awards
14 employees were honored for their long-term employment anniversaries culminating in 180 years of service, including Hall CCT Paramedic John Wiley for 25 years of service and Mary Kenny, executive secretary to Mr. Hall for 35 years of service.

Perfect Attendance Awards
39 employees worked the entire year without a sick day, while 26 of those honored have achieved multiple years without a sick day. Paramedic Field Supervisor Mike Lopez who serves in the West Kern response area holds the distinction of working 11 years without a sick day.  Each was presented with the Iron Man or Iron Woman Award for Perfect Attendance.

The President’s Award for Customer Service
The President’s Award is presented annually to the EMT, Paramedic, or Registered Nurse who demonstrates dedication to outstanding service to the customers we serve.  The recipient is determined by taking the total number of positive Quality Surveys and compliments and dividing by the total number of transports.  This year’s recipient is Paramedic David Bentley, who is currently assigned to Post 16 in Golden Hills.

The Founder’s Award for Management Excellence
John Surface, vice president of corporate operations was honored with the Founder’s Award for Management Excellence.  Among his numerous accomplishments, Surface assisted greatly in the 911 Ambulance Provider’s Medi-Cal Alliance passing of SB 523 and the Ambulance Quality Assurance Fee increase.  He oversaw the procurement process for 30 new ambulances including critical care transport, four four-wheel-drive, and 25 transit van ambulances.  He worked extensively to get all 911 providers on the same patient care record system which is now one of the largest private/public data collection partnerships in the nation.


Additional awards presented

  • Most Ambulance Responses by Admin- Paramedic Field Supervisor Celia Ames, 1041
  • Most Life Saves Award- Paramedic Danielle Zarger, 3
  • Excellence in Documentation- Paramedic Carrie Barnes
  • Excellence in Documentation- EMT Adam Carrisoza
  • Most Calls Completed- Paramedic Masato Seki, 1,292
  • Most Calls Completed- Paramedic Field Supervisor Rod Castillo, 1,221
  • Most Calls Completed- EMT Yoong Chu, 1,171
  • Most Calls Completed- Paramedic Anthony Saccullo, 1,115
  • Most Calls Completed- EMT Raul Soto, 1,031
  • Most Calls Completed- Paramedic Christopher Burdick, 1,015
  • Most Calls Completed- Paramedic Joshua Frazier, 1,014
  • Most Extra Shifts Worked- EMT Bryan Newton, 129
  • Most Extra Shifts Worked- EMT Lori Tomlin, 96
  • Most Extra Shifts Worked- EMT Adam Moreno, 90
  • Most Extra Shifts Worked- Paramedic Mark Gonzcar, 89
  • Most Extra Shifts Worked- Paramedic Patrick Hoffpauir, 88
  • Accounting Department Team of Excellence Award- Teresa Steiner and Mary Talbot
  • Highest Number of Dispatched Calls- EMD Tim Wren, 8,035
  • Highest Call Taking Volume- EMD Sylvia Ricks, 6,872
  • Highest Compliments Received in Dispatch- Lead Dispatcher Tabitha Baker, 11
  • Highest First In and Arriving with Statistics- EMD Ashley Lara, 70% All Zones
  • Fastest Call Assign Time- EMD Carrie Certuche, 20.15 seconds
  • Perfect EMD Scores 2017- EMD Carrie Certuche
  • Perfect EMD Scores 2017- Lead Dispatcher Anthony Hernandez
  • Perfect EMD Scores 2017- Lead Dispatcher Laura Swank














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